At Theravyn, we're committed to getting your order to you quickly and safely. Here's everything you need to know about processing, delivery, and tracking.
Processing & Delivery Time
Orders are typically processed within 1 to 3 business days (orders placed on weekends or public holidays are processed the next business day).
After processing, your order ships with our trusted delivery partners. Average transit time is 6 to 12 days. We're always working to get your package to you as fast as possible.
Shipping Costs
Free shipping on every order — no minimums, no hidden fees, no surprises at checkout.
Tracking
As soon as your order ships you'll receive a tracking number by email, so you can follow it right to your door. Tracking can take 24–48 hours to show its first scan.
Cancelling Your Order
You can cancel free of charge as long as your order hasn't been processed yet. Since processing usually starts within 24 hours, please contact us as soon as possible at info@theravyn.com with your order number.
Already dispatched? No problem — every order is covered by our 90-day money-back guarantee. See our Refund Policy for details.
Customs & Duties
For most destinations no additional charges apply. Where local customs fees or import duties do apply, these are the responsibility of the customer.
Questions About Your Order?
Reach out anytime at info@theravyn.com. Our customer service team is available 7 days a week and usually responds within 24 hours.